Shipping and Delivery Policy – Uniq Clothes
Thank you for choosing Uniq Clothes! We are dedicated to ensuring your shopping experience is smooth and efficient, and that your items arrive safely and promptly. Please take a moment to read our Shipping and Delivery Policy below.
Shipping Locations:
We currently ship to [list the countries/regions you ship to, such as domestic India . If you are located outside of our current shipping regions, please contact our customer service team at [customer service email] for more information.
Processing Time:
- Order Processing:
Orders are processed within 1 business days from the time your order is placed. Please note that this does not include weekends or holidays. If we experience a high volume of orders (such as during sales or holidays), there may be a slight delay in processing your order. - Order Confirmation:
Once your order is successfully placed, you will receive an order confirmation email with details of your purchase. If you don’t receive this email, please check your spam folder or contact our customer service team to verify the order.
Shipping Methods and Delivery Times:
- Standard Shipping:
- Delivery time: 3-4 business days (varies depending on your location).
Shipping Fees:
- Shipping fees are calculated at checkout based on the shipping method selected and the delivery address.
Order Tracking:
Once your order has been shipped, you will receive an email with tracking information. You can track your order through the shipping carrier’s website. If you do not receive tracking details or need assistance tracking your order, please contact us at Support@uniqclothes.com.
Delivery Issues:
- Lost or Stolen Packages:
Uniq Clothes is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. We recommend that you ensure someone is available to receive your order at the delivery address, or consider selecting a shipping option that requires a signature upon delivery. - Incorrect Shipping Information:
Please double-check your shipping address before placing your order. We are not responsible for delays or issues caused by incorrect or incomplete shipping information. If you notice an error with your shipping details, please contact us immediately at Support@uniqclothes.com to update the information before your order is processed. - Delayed Deliveries:
While we strive to meet all delivery time estimates, please note that certain factors, such as adverse weather conditions, shipping carrier delays, or customs processing, may cause delays. If your package is delayed, please reach out to the shipping carrier directly or contact our customer support team for assistance.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact our customer service team within [X] days of receiving your order. We will assist you with a replacement or refund as per our Refund and Return Policy.
Changes to Shipping and Delivery Policy:
Uniq Clothes reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page and will apply to orders placed after the policy update.